Evolution of Management
Carol Hawkins
1/18/2017 7:53:07 AM

Hello Class,
The evolution of management grew through a series of economic events over the century which affected the way companies were managed in order to keep up with the changing times. Early on in the century managers were more focused on how to get workers to physically work as much as possible to get the most productivity out of them as possible. The worker was not regarded very highly or as very important. The worker was regarded as a non-thinker and basically to do as they were told to do (Kiechel, 2012).
Studies were conducted on how to increase productivity (Kiechel, 2012). As laws were put in to place, the workers became more protected against discrimination and mistreatment. Unions came into action to protect workers. As time progressed companies saw more value in their employees. Employees became more educated in their field of expertise. Managers started investing more training into the existing manpower. Managers saw more value as employees became contributors to their work, innovative in their thinking, and in the application of their ideas into action. Employees were viewed differently than they have been in the past and in successful companies are seen as happy in their jobs. Such as the case with Southwest Airlines where employees actually own the company. Job satisfaction imamates out to the customer to create customer satisfaction. Companies started expanding globally and information technology skyrocketed. Managers have had to keep up with the changing world with innovative thinking and teams of employees skilled enough to work through any of the issues that go with them. Leading the team of what now has become experts is more and more important to managers going forward.
Kiechel, W., III (2012, November). The management century. Harvard Business Review 90(11), 63-75. Retrieved from the EBSCOhost database.