1. What is the purpose of the CSS float style? (not explained well in class, will post a brief handout with a better explanation)
2. What is accomplished by the a:hover CSS style? Provide an example of a complete a:hover style definition and describe the effect on the browser display.
3. What is the function of the <div> tag in HTML?
4. What are the three types of files that are typically referenced from an HTML file as it is being processed by a browser? Provide the HTML tag used to reference each type of file.
5. What type of file reference is: C:mypicsfun.gif ? Why is this type of file reference not used in .html files for web sites? What type of file reference is used?
6. Briefly describe how to create a styled menu of links using HTML and CSS.
7. Define networking protocol and give an example.
8. What is it and what role does the HTTP protocol perform in the use of the World Wide Web? How does HTML fit into this scenario?
9. What is a web server? When do you access a web server? What is the most widely used web server and what does it cost? How do you explain the cost? What is the second most widely used web server?
10. What is it and how does the FTP protocol relate to the Internet and the client-server model of computer interaction?
11. When using an FTP application, what are the two primary information displays (like sub-windows) that appear on the computer screen?

Text, Sec 12.4-8, Enterprise Software

1. What is meant by the term Enterprise Software? Provide and briefly describe one example.
2. What is ERP? Why is its implementation usually so ambitious? Why does it fail so often?
3. What is CRM? Give an example of its use.
4. What is SCM? Give an example of its use.

Text, Chapter 6, Amazon.com

1. What is a fulfillment operation? What are some key characteristics of Amazon.com’s fulfillment operations?
2. What is AWS and how is it related to Amazon.com? What is the advantage of AWS for its buyers?