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What are the advantages and disadvantages of process and outcome measures of quality?

Health Care Quality[Pin It]You have recently been hired to improve the quality of services at a healthcare organization. Your supervisor would like to hear about your plans for improvement. In particular she wants you to send her an e-mail answering the following question:What are the advantages and disadvantages of process and outcome measures of quality?3 pages/email style/at least 2 references (one from .org or scholar journal

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