Course Work Task 2: Report
Instructions
Write a formal report as described below. Usean appropriate format shown in class and in the BC3 workbook. Think creatively about the problem. You must use the information presented in the task sheet. If you use information fromother sources, include references in APA 6th edition in your text and bibliography. The bibliography is not included in your word count.

Type your report on a new document (i.e. not on this Worksheet). Use your student number as the name of the document. Put your student number on every page. Do not include your name. Type in font size 12. Use single or 1.5 spacing. Use other fonts and formatting (e.g. centring, bold, italic, underline, etc.) as suitable for a business report.

Upload your email into Turnitin before midday on Friday, Week 19. Upload it early: there may be pressure towards the deadline that may cause delays.

Always keep a copy of all your work filed where you can find it.
Course Work Task 2: Report
Tick (?) each band then award an overall impression mark. Fail Weak Good Very Good Excellent Professional Overall Mark
30-39% 40-49% 50-59% 60-69% 70-79% 80-89%
Task effectiveness:
• Task achievement & content
• Format, organisation & structure
%
Language:
• Clarity, range, accuracy, appropriacy& resourcefulness
Task achievement for this task:
• to write a business report within the word limit (700 words) +/-10%
• to and from the correct person/people as stated in the instructions
• appropriately set out with suitable sections and formatting
• which shows an understanding of the information provided, …
• organised and interpreted appropriately for the task stated in the instructions
• provides appropriate conclusions
• and recommendations
• contains a clear line of argument and, if necessary, provides further information to substantiate the argument.
Report Task
Read the informationbelow then write a report. Your report must be suitably formatted, organised and written as a formal, official report (not a letter). A report will receive high marks if …
• it is a logical and well argued solution to the problem.
• it is formatted correctly as a formal report, well organised, relevant and concise.
• it is written in language suitable for a formal report which is clear and accurate in grammar and vocabulary.
You are Address your report to
Mr./Ms. J. Smith, Senior Manager: Human Resources Mrs P Johnsson, CEO

The Situation
You work for Connect, a company which makes a new type of mobile phone. The Leadership Team wants to introduce an incentive scheme for allstaff. You are the senior manager in Human Resources. This is what the CEO has told you …
Course Work Task 2: Report
Task 2 Words % of coursework % of unit Set Fri Week Due Fri Week Return Submission Method
Report 700 70% 21% 15 19 Mar 18 Upload into Turnitin in Moodle.
Instructions
Write a formal report as described below. Usean appropriate format shown in class and in the BC3 workbook. Think creatively about the problem. You must use the information presented in the task sheet. If you use information fromother sources, include references in APA 6th edition in your text and bibliography. The bibliography is not included in your word count.

Type your report on a new document (i.e. not on this Worksheet). Use your student number as the name of the document. Put your student number on every page. Do not include your name. Type in font size 12. Use single or 1.5 spacing. Use other fonts and formatting (e.g. centring, bold, italic, underline, etc.) as suitable for a business report.

Upload your email into Turnitin before midday on Friday, Week 19. Upload it early: there may be pressure towards the deadline that may cause delays.

Always keep a copy of all your work filed where you can find it.
Course Work Task 2: Report
Tick (?) each band then award an overall impression mark. Fail Weak Good Very Good Excellent Professional Overall Mark
30-39% 40-49% 50-59% 60-69% 70-79% 80-89%
Task effectiveness:
• Task achievement & content
• Format, organisation & structure
%
Language:
• Clarity, range, accuracy, appropriacy& resourcefulness
Task achievement for this task:
• to write a business report within the word limit (700 words) +/-10%
• to and from the correct person/people as stated in the instructions
• appropriately set out with suitable sections and formatting
• which shows an understanding of the information provided, …
• organised and interpreted appropriately for the task stated in the instructions
• provides appropriate conclusions
• and recommendations
• contains a clear line of argument and, if necessary, provides further information to substantiate the argument.
Report Task
Read the informationbelow then write a report. Your report must be suitably formatted, organised and written as a formal, official report (not a letter). A report will receive high marks if …
• it is a logical and well argued solution to the problem.
• it is formatted correctly as a formal report, well organised, relevant and concise.
• it is written in language suitable for a formal report which is clear and accurate in grammar and vocabulary.
You are Address your report to
Mr./Ms. J. Smith, Senior Manager: Human Resources Mrs P Johnsson, CEO

The Situation
You work for Connect, a company which makes a new type of mobile phone. The Leadership Team wants to introduce an incentive scheme for allstaff. You are the senior manager in Human Resources. This is what the CEO has told you …

… and the results of your research are shown on the next pages from a series of HR working party meetings and a staff survey which you conducted.

Some comments from the HR meeting.
Shortlist of possible incentives Problems, Considerations & Questions
• bonuses for achieving targets • individual targets or team targets?
• payment by commission not salary • only possible for sales staff
• a clearer promotion ‘ladder’ • Can we only move up into management? Or can people become “senior product developers” or “senior administrators”, etc.?
• ‘perks’ instead of income? • can we offer company cars, private insurance, gym club membership and so on?
• formal recognition strategy • can we give rewards for exceptional achievements or have an employee of the year every year, or a way of rewarding individual contributions?
• special days • staff consultation days, annual staff conferences, etc.
• research & development time • Can people apply to have a ½ day a week to work on a project of their own?Should we applyconditions and checks?
• socialising • we could have staff parties, extended lunch breaks on special days, sports teams, etc.
• can we get each department to suggest or designtheir own incentives?

Some comments from the staff survey
Receptionist/Administrator: “I’m happy with the way things are. I get in, do my eight hours and go home. What do we want an incentive scheme for?”

Sales person: “I’ve got a friend who works in Sales for a company where they don’t get any salary. He makes all his money on commission: 15% on all sales. He works all the hours God sends but he earns a fortune. Don’t know if I’d like it though. Maybe a sort of half salary and half commission arrangement.”

Software/Product developer: “I’m trying to develop a new app but I just don’t get enough time. Sometimes I think I might leave the company so I can work on it. Lots of us are in this position and we don’t want to leave but on the other hand we need time to work on our ideas. Also, if it sells, I’d want to get some of the rewards for it, as the person who invented it.”

Manager: Administration: “The two most important things for me are the security and the flexible working hours. Here, I can leave early for the kids three days a week. Life wouldn’t be possible without that. But also, just because I have family responsibilities, I also still want to develop my career.”

… and the results of your research are shown on the next pages from a series of HR working party meetings and a staff survey which you conducted.

Some comments from the HR meeting.

Shortlist of possible incentives Problems, Considerations & Questions
• bonuses for achieving targets • individual targets or team targets?
• payment by commission not salary • only possible for sales staff
• a clearer promotion ‘ladder’ • Can we only move up into management? Or can people become “senior product developers” or “senior administrators”, etc.?
• ‘perks’ instead of income? • can we offer company cars, private insurance, gym club membership and so on?
• formal recognition strategy • can we give rewards for exceptional achievements or have an employee of the year every year, or a way of rewarding individual contributions?
• special days • staff consultation days, annual staff conferences, etc.
• research & development time • Can people apply to have a ½ day a week to work on a project of their own?Should we applyconditions and checks?
• socialising • we could have staff parties, extended lunch breaks on special days, sports teams, etc.
• can we get each department to suggest or designtheir own incentives?

Some comments from the staff survey
Receptionist/Administrator: “I’m happy with the way things are. I get in, do my eight hours and go home. What do we want an incentive scheme for?”

Sales person: “I’ve got a friend who works in Sales for a company where they don’t get any salary. He makes all his money on commission: 15% on all sales. He works all the hours God sends but he earns a fortune. Don’t know if I’d like it though. Maybe a sort of half salary and half commission arrangement.”

Software/Product developer: “I’m trying to develop a new app but I just don’t get enough time. Sometimes I think I might leave the company so I can work on it. Lots of us are in this position and we don’t want to leave but on the other hand we need time to work on our ideas. Also, if it sells, I’d want to get some of the rewards for it, as the person who invented it.”

Manager: Administration: “The two most important things for me are the security and the flexible working hours. Here, I can leave early for the kids three days a week. Life wouldn’t be possible without that. But also, just because I have family responsibilities, I also still want to develop my career.”