Comfort Transportation Pte Ltd, commonly known as Comfort, is a taxi company owner by ComfortDelgro Corporation Ltd. With the advent of the sharing economy, Singapore’s taxi industry has been significantly disrupted. (See http://www.channelnewasia.com/news/singapore/new-entrants-turn-the/2214680.html)
1. In the introduction, explain the rationale (main to be develop) and purpose (business goals and objective) for the training. Include a survey (data) of the business environment such as competitor- rail, bus …..
2. Review the training need analyses conducted and state out 4 main learning outcomes proposed for this training programme. Explain how the training is aligned and relevant to the achievement of the business goals.
3. Propose appropriate training (like case studies, classroom/ lectures, gamification methods) and assessment methods. Explain how the training methods are aligned to the intended learning outcome and how the measurement of the learning is valid and reliable.
4. Delineate the resources required to implement the training programme. Include any other investments that may be necessary. (Design a training program)