The benefit of new people coming into the company. They look at the process with different set of eyes. It is critical that the people inside respect the opinion of the outside perspective and to review the current process and come up with a better/improve one. People have the tendency of stay in their comfort zone and resistant to any change. So, if managers can educate subordinate with the benefit of change and what the change can impact the team and the company, then change can empower the team to act.explain