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Question 1
Small groups appear to perform better when it comes to ________.
getting diverse input into a problem
finding facts
speed of performing tasks
problem solving
2 points
Question 2
According to Maslow, a person stranded on a desert island would ________ before he or she worried about making weapons.
establish his or her status on the island
start a family
build a house
look for other people
Question 3
Which leadership style tends to centralize authority and make unilateral decisions?
cultural style
democratic style
autocratic style
laissez-faire style
Question 4
Which is the best summary of goal-setting theory?
Goals make no difference in performance.
Always make your goals a bit higher than you can reach.
Specific goals increase performance.
Easy goals make for happier employees.
Question 5
________ assumes that employees have little ambition, dislike work, and avoid responsibility.
Belongingness Need Theory
Theory X
Theory Y
Self-actualization Need Theory
Question 6
Of the following, which is NOT thought to be an advantage of teams within an organization?
more innovation
employee job satisfaction
increased organizational coherence
new products developed faster at lower costs
Question 7
The two pizza rule states that the best teams should be small enough so that they can be satisfied with no more than two pizzas.
True
False
Question 8
Rishis boss encourages employees to participate in the decision-making process but does not give them complete freedom to do as they like. She has this kind of leadership style.
laissez-faire
monarchial
democratic
autocratic
Question 9
Maslow sees food as being on the same level of need as which of the following?
self-esteem
personal safety
sex
companionship
Question 10
Individuals within a group ________.
never play more than one role
always play more than one role
never play the same role for long
frequently play more than one role
Question 11
The promise of behavioral theories of leadership held that this would be possible.
being able to train a person to be leader
eliminating ineffective leaders
explaining why successful leaders were successful
picking a leader out of crowd
Question 12
Leaders are ________.
the final step in the leadership process.
individual people who study the leadership process.
individual people, while leadership is a process
the first step in the leadership process
Question 13
In the situational leadership theory (SLT), readiness is defined as ________ to perform a task.
the willingness
the motivation one has
both the ability and willingness
the ability
Question 14
The key to motivation, according to Maslow, is to identify ________.
higher-order needs first
lower-order needs last
a persons level in the needs hierarchy
a persons most important level in the needs hierarchy
Question 15
Which three needs are recognized in McClellands three-needs theory?
power, comfort, stimulation
achievement, power, security
security, self-interest, affiliation
achievement, power, affiliation
Question 16
Because leading is one of the four basic managerial functions, ________ leaders.
some managers should be
some managers are
all managers should be
all managers are
Question 17
One of the keys to being a good team leader is to know when to leave a team alone.
Question 18
Large groups appear to perform better when the goal of the group is to ________.
create consensus on a new product
interpret facts
find facts
solve problems quickly
Question 19
McClellands most influential need is the ________.
need for affiliation
need for achievement
need for power
need for recognition
Question 20
As a group expands, individual productivity tends to decline.
Question 21
Groups tend to go through five stages as they develop.
Question 22
In the norming stage of group development, the group becomes cohesive.
Question 23
During a recent meeting, a shouting match arose between a design manager and a marketing representative about a marketing plan for a new product. This team seems to be at the ________ stage of group development.
forming
storming
norming
conflict
Question 24
Compensation plans based on employee output or productivity are referred to as ________.
equity plus methods
give-back programs.
prize time programs
pay-for-performance programs
Question 25
Which of the following is a lower-order need in Maslows hierarchy?
independence
love
self-worth
Question 26
A manager with a Theory X view of human nature would ________.
be likely to let workers work independently
allow workers to monitor themselves
trust his or her workers
be unlikely to allow workers to work independently
Question 27
This stage involves the most conflict during the entire group development process.
performing
Question 28
Maslow believes that higher-order needs ________.
are satisfied first
are satisfied most often
are satisfied externally
are satisfied internally
Question 29
Theory Y assumes that people inherently ________.
are unhappy
are driven by fear
dont trust one another
want to control their own destiny
Question 30
A difficult skill for a team leader to learn is knowing when to ________ the team.
intervene with
show interest in
abandon
trust
Question 31
Al is given two different top priorities from two different managers. Al is experiencing ________.
role conflict
role reversal
personal conflict
efficiency conflict
Question 32
According to Herzberg, in order to provide employees with job satisfaction, managers should concentrate on ________.
achievement and recognition
salary and status
working conditions
security
Question 33
Situational leadership theory (SLT) states that an R1 worker who is unable and unwilling to perform a task responds best to a telling leadership style.
Question 34
Goal-setting theory states that having specific goals improves performance.
Question 35
According to Herzberg, what controls satisfaction and motivation?
both intrinsic and extrinsic factors
extrinsic factors
extrinsic and security factors
intrinsic factors
Question 36
Permanent work groups are not likely to go through this stage.
adjourning
Question 37
Monicas boss allows her to make any decision she thinks is important on the spot without consulting anyone. Monicas boss has this kind of leadership style.
hands-on style
Question 38
An individual who wants to buy a home in a neighborhood with a low crime rate is satisfying which need?
physiological
esteem
safety
self-actualization
2 points (Extra Credit)
Question 39
The ________ stage of the group development process is complete when members begin to think of themselves as part of a group.
Question 40
In the group development process, the group carries out its primary work during this stage.
Question 41
A theory that suggests that employees compare their inputs and outputs from a job to the ratio of relevant others is known as ________.
equity theory
action motivation
reinforcement theory
goal setting
Question 42
Behavioral theories of leadership focused on ________.
who effective leaders were
what characteristics effective leaders had
what effective leaders did
how to identify effective leaders
Question 43
Most workers learn what is expected from them on the job from group ________.
cohesiveness
norms
roles
size
Question 44
Group norms typically are established ________.
informally by the entire group
in the official organizational bylaws
by organizational leadership
formally by group leaders
Question 45
Which of the following is thought to best motivate professionals?
high pay
status and power within the organization
challenging problems and important work
short hours and good working conditions
Question 46
This kind of work group brings individuals together from different work disciplines with different knowledge and skills.
command group
formal group
cross-functional team
self-managed team
Question 47
What does Fiedlers least-preferred coworker questionnaire measure?
the most effective leadership style
the most common leadership style among all leaders
leadership style of respondents who took the test
the least effective leadership style
Question 48
On a pro football team, empowerment might manifest itself in which of the following?
more complicated plays and formations on the field
coach-to-helmet communication systems
players getting larger salaries
a player changing a planned play on the field
Question 49
Maslow argued that each level in the needs hierarchy must be substantially satisfied before the next becomes dominant.
Question 50
Formal groups ________.
include people who share a common interest
include people who eat lunch together each day
meet at a regular time and place
are defined by an organizations structure
Question 51
According to Herzberg, which kind of characteristics are most closely associated with job dissatisfaction?
the goals of the job
intrinsic things that come from within themselves
lack of advancement
extrinsic things that come from the outside
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