ASSIGNMENT (Worth: 25 points)

The purpose of this assignment is to: 

1. Analyze business letters for effective use of information.

2. Use the correct words in communicating ideas and information.Thus, you will develop your skills at writing either a badnews memo or a persuasive memo and apply what you’ve learned aboutintegrating proper grammar, mechanics, and usage.

3. Use correctly direct, indirect, and persuasive messages.

SCENARIO OPTION #1: Bad News Memo Document Makeover

Melissa Dugan, Global Business Communications HR Benefits Manager,is requesting your help with the Bad News Memo about corporate health insurancechanges.

· Read Melissa Dugan’s Bad News Memo draft (see below, page 2).

SCENARIO OPTION #2: Persuasive Memo Document Makeover

Shauna Eckert, Global Business Communications Events Planner, isrequesting your help with the Persuasive Memo about reducing absenteeism andimproving productivity.

· Read Shauna Eckert’s Persuasive Memo draft (see below, page 3).

INSTRUCTIONS

To meet the Unit 4 assignment requirements, you may choose torespond to EITHER the Bad News Memo Document Makeover (Option #1) OR thePersuasive Memo Document Makeover (Option #2).

· Correct the memo using Interoffice memoformat (To, From, Subject, Date). See pp. 163, A-15, A-16.

· Be sure to change all of thedates to current. 

· Effectively communicate the ideas and information byincorporating the correct wording, spelling, punctuation, usage, andmechanics in your rewritten memo. See the “Handbook of Grammar, Mechanics,and Usage” to guide you.

NOTE: You neednot use the Track Changes feature or highlight your changes. Rewriting the memowill indicate your changes.

SUBMISSION

Upload your document makeover in Microsoft Word (.doc) or RichText Format (.rtf) as a file attachment by the scheduled due date (see theCourse Schedule). If you do not have MS Word or Rich Text Format, download/usethe open source (free) MS Word-like program from www.OpenOffice.org.