For the first site (NIST), review the “History” and “FAQ” links under the “About Us” heading to get some background information and review frequently asked questions about the award. Then, under the “Publications” heading, review the Business/Nonprofit Criteria, Healthcare Criteria, and Education Criteria. Compare the three different types.

To get an overview of the ISO program and its long-range strategies, go to the IOS site. Enter the site and select the heading “About Us” where you can read about the International Organization or Standardization. Then go the “Standards” heading and review the ISO 9000 standards (Quality Management) and the ISO14000 standards (Environmental Management). Explore the relationship and compare the two different set of standards.

How do the goals of the NIST program and the ISO program compare?
module 6

Identify the types of layout performance criteria that might be most important in the following settings:

1. Airport
2. Bank
3. Classroom
4. Office of product designers
5. Law firm
6. Parking lot
7. Human Resource Department

How is designing the layout of a service facility different from designing the layout of a manufacturing facility? Explain.

Discuss in detail what WDC Consulting likely means by each of those steps.
module 8
Discussthe advantages and disadvantages possibly experienced by the American computer manufacturers, such as HP, in outsourcing manufacturing and assembly to countries in Asia. Your discussion should address the following aspects:

• Cost
• Focuson core activities
• Risks
• Employee morale
• Product quality

module 9
Review the videos on Radio Frequency Identification Resource # 3 and the article about RFID at Wal-Mart Resource # 5. Discuss the advantages and disadvantages of RFID by businesses. Your discussion should address the following aspects:

• Cost-benefit analysis
• Ease of use
• Consumer privacy
• Short-term effects and long-term effects

module 11

Reviewthe descriptions of the Nine Knowledge Areas. Recall the definition of aproject from Module 2. Have you everworked on a project, either as a team member or the project manager? If so, how many of these nine knowledge areas did you actually apply? Discuss how the application of those knowledge areas helped you succeed in the project (if you were the project manager) or the tasks you did for the project (if you were a team member). Also, if you did not apply any of the 9 knowledge areas, explainwhy.