Reflection: MANAGING PEOPLE

A
While writing the paper Managing People module many aspects seemed to shape my personal development in regard to career development as well as knowledge, and aptitude in the field of managing human resources. For instance, I have learnt that Goal-setting theory and Expectancy theory are key aspects of registering a high total quality management in an entity. Equally during the Task I have learnt that performance management refers to a continuous and flexible process of identifying, evaluating, managing, and developing the performance of the human resources in a given organization (Pulakos 2009, p.2). This ensures that better benchmarks are developed in a business industry.
As a prospective management employee in the vast labor market, I have also learnt during Task 1 that, in order to improve my career performance, it is imperative to know that performance management is closely linked to achieving short term and long term goals of an entity and growing the entity to ensure that they maintain and improve customer delivery services.
Other key area of learning include: developing a performance management cycle which entails improving on overall performance of management, moreover the performance cycle has become easy to use due to its four key phases: planning, coaching, reviewing, and rewarding.
The other key area of learning is the reward system- this system has enabled me to realize that it’s used to motivate and compliment positive achievement of employee hence developing one’s skills more often and improving service delivery.
B
This learning has enable me to improve on various skills in regard to performance management form a managers point of view, which is to ensure there is total quality management for every aspect of the entity. More so reward system are the final part of performance cycle and it is important for manager to ensure that he or she retains highly skilled employee, who in turn can be used to apprenticing new employees to becoming equally high performing employees for the entity.
All in all I will be able to manage human resource in a better manner in regarding to their performance and their skill development.

References
Pulakos, E. D. (2009). Performance Management a New Approach for Driving Business Results. Chichester, John Wiley & Sons.

Management practices differ, depending on the diversity within the organization. In this assignment, you will research the demographics for your area or city and apply those demographics to business operations.
This assignment has two parts. Complete both parts.
Part I
Research the population demographics in the area or state where you live.

Use the following guidelines for your research:
Look up government reference sites such as the US Census Bureau

http://www.census.gov/.
Conduct an Internet search using keywords such as ‘demographics for YourCity.’
Complete the following:
List and describe the population demographics. Be sure to cover gender, race, national origin, age, disability, and religion. Create a table to present this information.
Explain how these demographics determine or affect the cultural dynamics where you live. For example, types of restaurants, specialty grocery items, entertainment offerings, public housing requirements, and education offerings.
Part II
Choose a business in your area and explain how the cultural dynamics might affect the way that business would conduct business.
Explain the considerations for leaders of the business you chose in managing the cultural diversity in terms of customer service and employee expectations. For example, one consideration might be to have customer service agents who speak Spanish in an area where there is a large Spanish-speaking population.
Give reasons in support. Be sure to apply relevant management principles.
Write a 1–2-page report in Word format. Include the table with the population demographics. Apply APA standards to citation of sources.