If you are able to interview a senior manager or the administrator at Highland Creek, It will count it as part of my references. Clarifying how they are licensed would be a great question. You might ask them about their state inspections too. Do they have them, how often, what are the inspectors looking for? NC has a five-star system for Assisted Living so you might want to ask the management about this system. I would go to the NC Division of Health Services Regulation first and read all I can before visiting in person. You can use this site as one of your references too.

https://www.fivestarseniorliving.com/communities/nc/charlotte/the-laurels-the-haven-in-highland-creek