1. Which one of the following questions is asked as part of a business strategy?

A. How should we compete? B. Should we be in business? C. How can we turn this company around? D. What business should we be in?

5. You’re the HR manager for a company run by individuals from a particular ethnic group. The owners are well known in the ethnic community and, as a result, find that they can attract employees from this community simply by word-of-mouth advertising. You caution the owners about this practice because they might be guilty of

A. diversity management. B. pay equity violation. C. systemic discrimination. D. reverse discrimination.

8. Federal legislation applies only to about _______ percent of Canadian workers, those who are employed by federal government departments and agencies.

A. 10 B. 15 C. 20 D. 30

9. According to your text, approximately _______ percent of the Canadian working population work part time.

A. 15 B. 20 C. 30 D. 10

10. Which one of the following statements about HR professionals is true?

A. HR professionals can be advocates for employees.”A. HR professionals can be advocates for employees. B. HR professionals are the sole people managers in organizations.”B. HR professionals are the sole people managers in organizations. C. HR professionals are important to organizations, but they don’t play roles in top management decision making.”C. HR professionals are important to organizations, but they don’t play roles in top management decision making. D. HR professionals are responsible for identifying gaps in skill sets.”D. HR professionals are responsible for identifying gaps in skill sets.

11. The identification of vital HR processes and linking them to the overall business strategy is called

A. responding to the market. B. a human resources management strategy. C. productivity.”C. productivity. D. a human resources information system.

13. The HR activity that seeks to place the right people in the right position at the right time is known as

A. recruitment and selection. B. performance management. C. planning. D. training and development.

14. Which one of the following is an aspect of a Gen Y’s work ethic values?

A. Respect authority B. Efficient C. Intolerant of bureaucracy D. Achievement oriented

15. While estimates vary widely, _______ percent to _______ percent of the Canadian economy today is affected by international competition.

A. 50, 90 B. 50, 60 C. 70, 90 D. 70, 80

17. In Western Canada, _______ will account for a substantial portion of labour market growth.

A. immigrants B. young Aborgininal workers C. women D. disabled people

19. What is a core competency?

A. A rich array of activities such as planning, decision making, and problem solving”A. A rich array of activities such as planning, decision making, and problem solving B. A set of knowledge capabilities”B. A set of knowledge capabilities C. A set of principles whose core ideas include understanding customer needs”C. A set of principles whose core ideas include understanding customer needs D. A term used to describe the value of knowledge, skills, and capabilities to a company’s performance”D. A term used to describe the value of knowledge, skills, and capabilities to a company’s performance

20. Employment Insurance and the Canada Pension Plans

A. affect all employers and employees. B. prohibit intentional discrimination. C. are quite limited in scope. D. are significant to HRM activities.