Assignment Requirements

Research Report (Individual Assessment)

For this assessment, you must write an individual report. You should avoid choosing a company similar to another student and your lecturer will prepare an off-company list. A criteria/marking sheet for the RESEARCH REPORT can be found at the end of this outline. In order to bring the course concepts to life, you will be required to apply them to a real organisation. Choose a hospitality unit or company and identify and critically evaluate on how one(s) key element of Hospitality, Cultures and People is enacted in the organisation. Further, critically assess on any problems or issues the organisation faces in relation to this element. Then, make recommendations on how the organisation can improve on its delivery and management of the elements. You can ONLY use secondary data, i.e. you will need to research the organisation on the internet or similar. You need to apply concepts based on academic knowledge gained from this subject. Your literature, however, needs to be academically appropriate, which means that 1) your information sources must be from either academic journal articles or government/business reports; 2) all the references used must be cited correctly throughout the whole report; 3) a full reference list must be provided at the end of the report. The suggested length of the report is 2000 words. Hence, you should focus on one element from Hospitality, Cultures and People. For example, you may choose to explore ‘motivation’. Your research report will contain a literature review to cover the theory of ‘motivation’, some background to the organisation, a comparison & contrast between the literature and the practices of the organisation in relation to motivation, and some recommendations on how you think the organisation can improve on its current practices. This assessment can be presented in report format with headings and subheadings.

The Structure of the Research Report:
The report should have the following sections including suggested word length:

Assignment Cover Sheet – as per School of Business requirements.

Table of Contents

Executive summary – should provide a standard executive summary which covers the reasons for the research, the core points of the methodology, the main results and key conclusions. It should be presented as paragraph with relevant sub-headings but should not be more than one page. (100 words)

Introduction – introduction to your research report, including the aims, objectives and the key element you identified for further report. (100 words)

Background – descriptions of some background to the organization. Provide a brief description of the business, i.e. brief history, organisation structure (e.g. restaurant, hotel chain, locations). Here you will mention the single element of Hospitality, Cultures, & People which you will be exploring. (100 words)

Literature Review – Identify, research and discuss the element of Hospitality, Cultures & People you will be exploring (e.g. employee rewards, empowerment, culture). You will need to search through the academic literature for this material. It is worth noting here that there is literature in the academic texts and journals relating to some of the more well-known organizations, e.g. Ritz-Carlton.
In this section, you should report on the steps you have taken to search for existing information about the element you identified. For each step, you must summarize the information found and any key conclusions you can draw from that information relevant to your identified element. At the end, you should have a section summarizing the gaps and limitations in the information you have found and a few sentences describing your overall conclusions and what these mean for conducting further research to fill in the gaps and limitations. (600 words)

REPORT BODY

Discussion/Analysis–your analysis of the current situation and any underlying problems/issues in relation to the element you are exploring, e.g. employee motivation, organizational culture, training, empowerment, etc. This must be supported by concepts, frameworks, and other material from the literature which relate to the element you are exploring. (800 words)

Recommendations–provide recommendation for ways in which the organization could improve on its practices. Your recommendations need to be appropriately supported and take into account resources, environment and other factors which will contribute to their success. (300 words)

References – Reference list giving details of any sources used in the research. The APA referencing system is to be used throughout. Using the APA referencing style, you must provide appropriate theoretical support for what you write. That is, you must clearly distinguish between your ideas, other’s ideas adapted to your own, and ideas taken from the literature as verbatim quotations. Literature citations must be relevant.

Appendices-Appropriate appendices need to be properly linked to the detail within the report.

Research Report Rubric: Grading Criteria (25% of assessment)
Levels of Achievement
Criteria Exemplary 75-100% Satisfactory 50 to 74% Unsatisfactory 0 to 49% Grade
Executive summary
CLO – S3
Weight: 5%
All the most important information and the key points are covered for each section of the report. All the sections are covered, not clear what the most important information is for some sections. Too long or too short. Do not cover all aspects statements.
Introduction
CLO – K2, S3; SLO 2
Weight: 5%
The introduction to the report is clear including aims and objectives, and key element identified.
The introduction to the report is outlined including aims and objectives, and key element identified.
The introduction lacks clarity including aims and objectives, and key element identified.

Background to the organization
CLO – K2; SLO 2 Weight: 5%
Demonstrate a thorough description on the background of the organization including history, structure, mission statement/vision, clientele and location. Demonstrate a sound consideration on the background of the organization including history, structure, mission statement/vision, clientele and location. Limited or logically flawed consideration on the background of the organization including history, structure, mission statement/vision, clientele and location.
Literature Review CLO – K2, A2; SLO 2, 3 Weight: 15%
Identify and use highly relevant existing information, provide an accurate and succinct summary of key information, demonstrate awareness of major limitations and gaps in the available evidence. Identify and use reasonably relevant existing information, provide a sound summary of key information, demonstrate some awareness of major limitations and gaps in the available evidence. Limited and/or inadequate number of sources. Summary does not identify key relevant information. No awareness of limitations and gaps.
Analysis of the organization’s practices
CLO – K2; SLO 2,3,4 Weight: 30%
Sound analysis of the underlying causes of the problems/issues supported by concepts and materials from the literature. Strong ability to interpret work practice, analyse data and draw conclusions. Detailed planning and clear presentation. Demonstrate adequate analysis of the underlying causes of the problems/issues supported by concepts and materials from the literature. Able to interpret work practice and draw conclusions. Some planning in presenting information. Poor analysis of the underlying causes of the problems/issues supported by concepts and materials from the literature. Strong ability to interpret work practice and draw conclusions. Weak planning of work
Recommendations
CLO – S3; SLO 3 Weight: 20%
Demonstrates sound understanding of problems/issues. Recommendations are supported by literature and easily convince management to support. Some understanding of problems/issues. Some recommendations are supported by literature and possibly convince management to support. Weak understanding of problems/ issues. Recommendations are not supported by literature and not likely to get management’s support.
References
CLO – S3
Weight: 10%

Good readings in academic journals and articles. In-text references are accurately cited. List all cited references using correct APA referencing style. Some readings in academic journal articles. In-text references are properly cited. List all cited references using correct APA referencing style. Poor readings in academic journals articles. In-text references are not properly cited. Did not list all cited references and use incorrect APA referencing style.
Report structure & style and Presentation
CLO – S3
Weight: 10%

Structure of report is good including ‘Table of Contents’, other sections and page numbers. Excellent in organising content in a logical, concise and cohesive manner. Grammar, punctuation, expression is of high standard. Organise content in a manner easy to understand. Structure of report is clear. Grammar, punctuation, expression is good.

Unable to organise content in a logical, concise and cohesive manner. Structure of report needs improvement. Grammar, punctuation, expression is weak.

TOTAL /100%
Research Report mark /25%

Please Note That and Make Sure My company (organisation) is (Marriott – Brisbane- Australia) please be sure every things in the Research is related to Marriott Brisbane Australia

*please make sure the writer is professional and familiar with the hospitality subjects.
*Please really make sure you follow the instructions carefully.
*please make sure use english style.

Please Note That MY organisation Marriott Brisbane Australia                           

 Research Report (Individual Assessment)

For this assessment, you must write an individual report. You should avoid choosing a company similar to another student and your lecturer will prepare an off-company list. A criteria/marking sheet for the RESEARCH REPORT can be found at the end of this outline. In order to bring the course concepts to life, you will be required to apply them to a real organisation. Choose a hospitality unit or company and identify and critically evaluate on how one(s) key element of Hospitality, Cultures and People is enacted in the organisation. Further, critically assess on any problems or issues the organisation faces in relation to this element. Then, make recommendations on how the organisation can improve on its delivery and management of the elements. You can ONLY use secondary data, i.e. you will need to research the organisation on the internet or similar. You need to apply concepts based on academic knowledge gained from this subject. Your literature, however, needs to be academically appropriate, which means that 1) your information sources must be from either academic journal articles or government/business reports; 2) all the references used must be cited correctly throughout the whole report; 3) a full reference list must be provided at the end of the report. The suggested length of the report is 2000 words. Hence, you should focus on one element from Hospitality, Cultures and People. For example, you may choose to explore ‘motivation’. Your research report will contain a literature review to cover the theory of ‘motivation’, some background to the organisation, a comparison & contrast between the literature and the practices of the organisation in relation to motivation, and some recommendations on how you think the organisation can improve on its current practices. This assessment can be presented in report format with headings and subheadings.

The Structure of the Research Report:

The report should have the following sections including suggested word length:

Assignment Cover Sheet – as per School of Business requirements.

Table of Contents

Executive summary – should provide a standard executive summary which covers the reasons for the research, the core points of the methodology, the main results and key conclusions. It should be presented as paragraph with relevant sub-headings but should not be more than one page. (100 words)

Introduction – introduction to your research report, including the aims, objectives and the key element you identified for further report. (100 words)

Background – descriptions of some background to the organization. Provide a brief description of the business, i.e. brief history, organisation structure (e.g. restaurant, hotel chain, locations). Here you will mention the single element of Hospitality, Cultures, & People which you will be exploring. (100 words)

Literature Review – Identify, research and discuss the element of Hospitality, Cultures & People you will be exploring (e.g. employee rewards, empowerment, culture). You will need to search through the academic literature for this material. It is worth noting here that there is literature in the academic texts and journals relating to some of the more well-known organizations, e.g. Ritz-Carlton.

In this section, you should report on the steps you have taken to search for existing information about the element you identified. For each step, you must summarize the information found and any key conclusions you can draw from that information relevant to your identified element. At the end, you should have a section summarizing the gaps and limitations in the information you have found and a few sentences describing your overall conclusions and what these mean for conducting further research to fill in the gaps and limitations. (600 words)

REPORT BODY

Discussion/Analysis–your analysis of the current situation and any underlying problems/issues in relation to the element you are exploring, e.g. employee motivation, organizational culture, training, empowerment, etc. This must be supported by concepts, frameworks, and other material from the literature which relate to the element you are exploring. (800 words)

Recommendations–provide recommendation for ways in which the organization could improve on its practices. Your recommendations need to be appropriately supported and take into account resources, environment and other factors which will contribute to their success. (300 words)

References – Reference list giving details of any sources used in the research. The APA referencing system is to be used throughout. Using the APA referencing style, you must provide appropriate theoretical support for what you write. That is, you must clearly distinguish between your ideas, other’s ideas adapted to your own, and ideas taken from the literature as verbatim quotations. Literature citations must be relevant.

Appendices-Appropriate appendices need to be properly linked to the detail within the report.

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