Healthcare Quality Background of the Research Proposal The research proposal will focus on analyzing health care quality at the San Francisco General Hospital in California. The San Francisco General Hospital is one of the leading medical facilities in the United States of America. It serves thousands of patients annually, a factor that has made it an important medical center in California. The Quality Assurance Officer at San Francisco General Hospital is responsible for ensuring that the quality of medical services offered at the facility is compliant with the required standards. However, over the recent past, is has been clear that the quality of health care services at San Francisco General Hospital has drastically reduced. The number of patients the hospital is serving has considerably grown to exceed what it can comfortably handle. The medical equipment of the hospital is somehow outdated, and its system of keeping medical records requires an upgrade.