Assignment Overview Groupware applications are specifically designed to allow a number of different individuals to access common data, obligations, and other resources in pursuit of common tasks and goals. Usually these applications are deployed only within an organization, although sometimes individuals from outside the organization are also given access. It is clear that the process of implementing groupware is rather more complicated than just buying software and installing it on a number of machines; using groupware turns out to be a social problem far more than it is a technical problem. You can start reading about groupware as these articles describe some of the complexities of getting groupware used by real users. There are also further references in the background information, including a couple of presentations that you may find useful in setting a context for this case. You may also wish to search for some additional information on your own. Assignment Expectations After reading the course materials, prepare a paper discussing the following topic. Discuss the present state of groupware implementation in your organization As you prepare your paper, you’ll probably want to think about the kind of work that you do, the kind of work that your colleagues do, and what you know from the readings about information processing systems in general and what kinds of work groupware is best at supporting. You’ll probably also want to think about how much trouble it is to change things in your organization in any event, about the kind of supervisory climate and environment you work in, about the kind of resources you have available to you, and about the kinds of demands being made upon you for day-to-day performance. The readings are to give you some information about how other people have dealt with groupware; it’s up to you to apply this information to your own settings and come to some conclusions. Length: Minimum 3–5 pages excluding cover page and references (since a page is about 300 words, this is approximately 900 –1,500 words). Assignment-driven criteria (25 points): Demonstrates clear understanding of the subject and addresses all key elements of the assignment. Critical thinking (10 points): Demonstrates mastery conceptualizing the problem. Shows analysis, synthesis, and evaluation of required material. Scholarly writing (5 points): Demonstrates writing proficiency at the academic level of the course; addresses the Learning Outcomes of the assignment. Quality of references (4 points) and assignment organization (3 points): Uses relevant and credible sources to support assertions. Assignment is well organized and follows the structure of a wellwritten paper. Citing sources (3 points): Uses in-text citations and properly formats references in APA style. Signature Assignment for Communications In Case 3, you will focus on building and assessing your Communications skills, a key aspect for many Information Management careers. As student, you will logically analyze information and concepts to develop a systematic communication plan. To apply disciplined thinking and communications, you are expected to approach the assignment using the following logic. Explain the concepts and ideas exposed in the reading materials Research outside references to examine alternatives and analyze other perspective to the issue or theory Synthesize information and relevance to arrive at conclusions Evaluate logical course of action for problem solving and articulate such action to an audience in writing The rubric below has been developed to measure student success in meeting the ITM 433 Case 3 expectations related to the Communications Learning Outcome. Rubrics to measure communications are included in their respective Case 3 assignment. Please note that this assignment focuses on communications. Use the rubric below to see how this question will be assessed with focus on Critical Thinking. Communications Rubric (http://www.aacu.org/value/rubrics/pdf/CriticalThinking.pdf) Required Reading Association for computing Machinery (2015). Retrieved from http://www.acm.org Coleman, D. (2005). Strategies for successful enterprise collaboration: Balancing people, process, and technology. Akamai. Retrieved from http://collaborativeshift.com/wp-content/uploads/2013/04/Akamai-white-paper- Collaboration.pdf Cisco. (2014). The new collaborative workspace. Retrieved from http://www.cisco.com/web/strategy/docs/gov/collab_workspace.pdf Cisco. (2014). Healthcare system enhances patient care with collaboration. Retrieved from http://www.cisco.com/c/en/us/products/unified-communications/jabber-mac/case-studylisting.html#anchor0 Gartner. (2013, September 4). Gartner says most collaboration applications will be equally available across multiple devices by 2016. Retrieved from http://www.gartner.com/newsroom/id/2584115 Mann, J. (2013, September 1). Gartner: Benefits of mobile collaboration. Retrieved from http://www.computerweekly.com/opinion/Gartner-Benefits-of-mobile-collaboration Te’eni, D., Carey, J. M., & Zhang, P. (2007). Human-Computer Interaction: Developing Effective Organizational Information Systems. Chapter 12. [PPT file]. John Wiley and Sons, Inc. Retrieved from http://bcs.wiley.com/he-bcs/Books? action=resource&bcsId=3151&itemId=0471677655&resourceId=7885 SIGCHI (2014). Retrieved from http://www.acm.org/sigchi Optional Reading Usability First. (2014). Collaborative software (Groupware). Retrieved from http://www.usabilityfirst.com/about-usability/web-application-design/collaborative-softwaregroupware/ Hershkowitz, M. (2011, June 1). Strategies for Collaboration Technologies and User Adoption. Unified Communication. Retrieved from http://www.tmcnet.com/ucmag/features/articles/194209-strategies-collaborationtechnologies-user-adoptio n.htm IBM. (2011). Social business. A Smarter Planet. Retrieved from http://www.ibm.com/smarterplanet/us/en/overview/ideas/ Groupware presentation.