Complete a one page (about 500 words) reflection about Chapter 5.Use the headings below with the information requested.Chapter OverviewA brief overview of what the chapter was about.
Topic of Interest 1What two topics were the most interesting to you and why?
Topic of Interest 2
Real life relationRelate something in the chapter that you experienced in your real life. Discuss what it is and how it relates and/or exemplifies an idea in the book. Even if you have no CRM, retail, or work experience, think critically about your experience as a customer with businesses of all sizes.When doing your chapter reflection entries, please use the headings below that follow the requirements of the post content. This will help you organize your thoughts, and it helps me read your post faster to make sure you covered everything