Analyze the organizational behavior concepts and theories present in real business situations.
Differentiate methods of managing conflict and change.
Examine the implications of organizational structure and culture.
Explain how to build teams and manage their different stages of development.
Identify processes and methods that can improve the behavior and attitudes of organizational members.

Within the Discussion Board area, write 75 words reviewing and reflecting upon the importance of organizational culture.

Susan is a teller at your local bank. When you enter the bank, she is loudly talking disrespectfully to her peers. Susans body language matches her tone. You see Susan rolling her eyes and shaking her head as she is talking.

What impression do you have of the banks organizational culture?
As a consumer does Susans behavior impact your experience?