Analyzing the Business Case: Chapter explains how systems projects get started and how to evaluate a project proposal to determine its feasibility.
Questions
1. How does strategic planning influence day-to-day business operations? Why is it important for systems analysts to understand a company’s strategic plan?
2. What is a SWOT analysis? Prepare a SWOT analysis of your school or your employer.

Data Design: Chapter focuses on the data design skills that are necessary for a systems analyst to construct the physical model of the information system.
3. What is an unnormalized design, and how do you convert an unnormalized design to 1NF? In your answer, refer to specific pages and figures in this chapter.

Managing Systems Support and Security: Chapter describes systems support and security tasks that continue throughout the useful life of the system, including maintenance, security, backup and disaster recovery, performance measurement, and system obsolescence.
4. Explain the concept of risk management, including risk identification, assessment, and control.