Conflict resolution is a necessary skill for any manager or leader. In this assignment, you will examine the difference between conflict and competition. You will also explore ways of determining when conflict resolution is necessary and explain ways to resolve conflict.Research the role of conflict and competition using your textbook, the Argosy University online library resources, and the Internet. Select two resources for use in this assignment. Reflect on your experiences with conflict. If you have no business related experiences with conflict, apply your personal experiences to a common workplace situation.Review the following video:Ury W. (2010, October). The walk from “no” to “yes” [Video File]. TED Conferences, LLC. Retrieved from
Using the selected resources and examples from your experiences respond to the following:Explain the difference between conflict and competition.
Describe a situation where competition is healthy. How does that relate to a business environment?
Describe a situation where competition could lead to conflict and might not be healthy.
What methods could you use to resolve the conflict?
What leadership techniques would you use to resolve a conflict?
In resolving conflict, use an example to describe a “best case” scenario.
Give reasons in support of your assertions. Be sure to reference your selected resources and examples from your experiences.Write a 3–4-page paper in Word format. Apply APA standards to citation of sources. Use the following file naming convention.

Describe an organizational conflict situation in which the disputants are being influenced by differences in personality and worldview. Choose one of the cognitive biases discussed in this week’s readings. Explain how the bias might be challenging for the conflict resolution practitioner to manage successfully. Describe the strategies that might be utilized by the conflict resolution practitioner to manage the bias and work toward a resolution between the parties. Include a cost-benefit analysis of handling the conflict in a direct or indirect way. At least one outside source (in addition to the required and recommended readings of this class) is expected. The paper should be 2-3 pages, not including a title page and reference page.