Communication and Decision Making

Read the case in the Organizational Behavior Online Textbook, Chapter 11, Section 6 titled “Herb’s Concoction (and Martha’s Dilemma): The Case of the Deadly Fertilizer”.

Assignment Expectations (Content)
in an essay of 3-5 pages (not including cover and reference pages), answer the following questions (they also appear at the bottom of that case):

What kind of decision does Martha face?
What are some of her decision-making challenges?
What recommendations do I have for the company facing this situation?
What should the company do to deal with this consumer complaint?
From the perspective of the management at Herb’s Garden Products, what are some of next steps that could be taken?
Please make sure to apply theories and concepts (such as decision making, ethics, etc.) in order to answer the case questions.