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Communication

What are your thoughts on this…questions below:

Colvin was very impressed with Ben s ideas and immediately called a meeting of several of the officials of Acme, including Grayson, to review Reeds plan. This meeting was held during the early afternoon of December 11. About three o clock that afternoon Grayson entered the area in which the workers and Reeds desks were located, approached Reeds, and slammed down the folder containing Ben s plans, exclaiming, What in the Hell is this? Before Reed could reply, Grayson commenced in a loud voice to lecture on the necessity of going through channels when submitting reports, ideas, and suggestions. His remarks attracted the attention of the office workers, most of whom stopped work to watch the disturbance. Ben Reed interrupted Grayson to suggest that they might continue their discussion in Grayson s office, which was glass enclosed and out of earshot. Grayson snatched the folder from Reeds desk and stalked into his office. Reed followed.

The discussion in Grayson s office consisted mainly of a continuation of Grayson s diatribe. After Grayson had concluded, Ben stated that he had not been satisfied with his relationship with Acme and intended to submit his resignation in the very near future. He then left Grayson s office.

The next day, December 12, Grayson asked Ben to step into his office for a few minutes. He then apologized to Reed for his conduct of the previous day, remarking that he had had several things on his mind which had upset him and that he certainly had full confidence in Reeds abilities. Reed accepted his apology, remarking that he might have flown off the handle a little bit himself. The meeting ended on a cordial note.

On December 13, Ben Reed submitted his resignation and subsequently left the Acme Company on December 24. At the time of his departure he did not have a new job.

Case Questions:

1. What characteristics of strong manager employee relationships were lacking in this situation and how, if applied, could they have benefited all parties? Include in your response suggestions for how both Reed and Grayson could have worked to improve their own working relationship as well as improving the communication climate for all.

2. Explain (a) how each of the (or, what aspects of each) management and leadership theories from OHair (Chapter 6) applies to this case and (b) identify the one that you would choose if you were Grayson and why? Be specific and support your conclusions.

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Communication

Examine examples from television and film going back as far as the 1960s to the present and analyze how persons of color/minorities are accurately or inaccurately represented and its overall social impact. You will use at least four sources (articles, newspapers, journals, etc.) to write a 3-4 page paper (approximately 750-1000 words) and be sure to use examples from the articles to support a clear thesis statement (opinion, idea).
Important things to remember:
o The paper must be turned in to turnitin on the day its due by no later than 11:59 pm (no email)
o You must also hand in a typed hard copy to the instructor in class the day it is due (no email)
o Your paper will be marked using the Departmental Scoring Rubric (see on Blackboard)
o Please highlight your thesis statement
o *Follow MLA guidelines for format and citation. Include Works Cited.
Other things to remember:
o Use 12 point font
o Double-spaced
o Typed (single-sided)
o Must be stapled, no paper clip)
o Include your name, class section (see syllabus), and due date
References and Citation
When you use another person’s words, ideas, or work in your paper, you must cite them. If you directly quote their work, you use quotation marks to signify this and give the page number, as well. If you are simply paraphrasing or borrowing from one (or more) person’s work, you do not need quotation marks, but you still signify whose words you are using.
*At the end of your paper, you will have a Works Cited page in which you list all of the references used in your paper. Visit https://owl.english.purdue.edu/owl/resource/747/05/ for more information on formatting in MLA.

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