here is the textbook link: http://www107.zippyshare.com/v/gXXcFk3V/file.html
Submit a short paper (2 pages not included cover page and reference page, essay form, double-spaced) The questions need to be answered are based on chapter 1 and 2 from textbook:
1. What are the nine universal channel functions?
2.What direction does each function move?
3.Why do some channel functions move in both directions?