Business information system case-ERP Implementation
Order Description
What is an ERP system?
• Develop a Capability Map for Natural Springs prior to the
ERP implementation. Limit your attention to identifying
the business model, financial and customer-focused
performance objectives associated with this business
model and the organizational capabilities most critical for
executing this business model. Then, identify which of
the value disciplines (operational excellence, customer
intimacy or product leadership) is best representative of
natural Spring’s business model. Explain your
reasoning by making use of your Capability Map.
The case analysis should related the text book: “Guiding the Digital Transformation of Organizations” byVallabh Sambamurthy and Robert W. Zmud.(Chapter 5 – IT investment value pathway, and Chapter 6 – Building business cases for IT investment proposals)