This pack of BUS 446 Week 1 Discussion Questions consists of:

DQ 1: What general features would you look for in a business process that would make that process a candidate for reengineering? Discuss a situation from your own experience in which it was clear that the business process could have been improved through Best Practice. What improvements and Best Practice tools would you have used? DQ 2: Studies have shown that the defect rates for many Japanese products are much lower than their American-mad counterparts. Speculate on the reasons for these differences.