This file of BSOP 588 Week 3 Paper Measuring Customer Satisfaction gives the solution to:

Research the text, library, and web sources for the best practices in measuring customer satisfaction. In a 2-3 page paper ( excluding cover and reference page), explain your findings and link them to your current organizations practices for measuring customer satisfaction. Identify whether your company direction meets or exceeds what the best practices advocate. Make sure you provide at least three supporting sources.