Compare and contrast the rational model of decision-making and Simon’s Normative Model, and also explain the model of decision-making styles and the stages of the creative process.

Explain how participative management affects performance, and also discuss knowledge management and techniques used by companies to increase knowledge sharing.

Contrast brainstorming, the nominal group technique, the Delphi technique, computer-aided decision-making, and summarize the pros and cons of involving groups in the decision-making process