Communication
E commerce is conducted, today, through a medium that is primarily asynchronous. As much greater bandwidth (offering faster transmit/receive speeds) becomes available for the average home customer, however, the potential for synchronous online communications will expand accordingly. How do you believe this potential for real time online communications will affect customer service expectations?

this assignment is related to another assignment that i am going to upload. Please read the instruction of assignment 2 which you are supposed to do and follow rubric .
and you will need to read the first assignment ( which i uploaed in order to write the second one. Because, again the two assignments are connected to each other and you should talk about the same communication problem. Please note that English is our second language