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Case Study: Motivating Employees Imagine that you have been appointed the Director of Health at the Kaluyu Memorial Hospital in Nairobi, Kenya ? a for-profit hospital. The facility is also a referral hospital and receives severe cases of accidents, chronicle / communicable diseases and houses an HIV / AIDS ward. As you settle into your position, you realize that the employees always act scared as they approach their superiors. Some of the employees even deliver files and leave your office in a hurry.

As you make your routine departmental visits, you realize that there are tensions between nurses and doctors, and there is a sentiment that the nurses tend to do the majority of the work within patient care but the doctors get all the credit. You realize that the employees are always looking forward to the end of their shifts to go home. Some employees even come back to work wearing the same unwashed clothes as the previous day. Too many employees are calling in sick, and many of them give weak reasons for their tardiness.

There is also a sense that employees and nurses dominate other employees in similar positions. In meetings and conference calls some employees are always quiet and never participate. You notice that people with families tend to gather and talk quietly on breaks. The new mothers working for the hospital have to use bathrooms to pump breast milk for their infants and the refrigerators do not work well. Looking at the financial statements of the hospital, you realize that the hospital expenses are higher than the industry standard, and it makes losses year after year.

Note: You may create and / or make all necessary assumptions needed for the completion of this assignment.

Write a four to six (4-6) page paper in which you:

Investigate the major demotivational factors at Kaluyu Memorial Hospital. Assess the level of impact that the identified factors could have on specific areas of service and business if the administration does not address the situation. Support your response with at least two (2) examples of the potential negative impact of the identified demotivational factors on the hospital.
Choose Maslow?s, Herzberg?s, or McClelland?s model of motivation, and argue the primary reasons why it is applicable to the Kaluyu Memorial Hospital scenario.
Formulate a communication system that will have the greatest impact on improving the situation, and specify the major reasons why your system will influence the employee behaviors for the better. Justify your response.
Use four (4) recent (within the last five [5] years) quality academic resources in this assignment.
Note: Wikipedia and other websites do not qualify as quality academic resources.
Your assignment must follow these formatting requirements:

Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides; citations and references must follow APA or school-specific format. Check with your professor for any additional instructions.
Include a cover page containing the title of the assignment, the student?s name, the professor?s name, the course title, and the date. The cover page and the reference page are not included in the required assignment page length.
The specific course learning outcomes associated with this assignment are:

Propose methodologies that have been proven to increase value in health care delivery systems.
Examine the impact of motivation on quality, safety, and legal risks associated with health care organizations.
Assess how politics in a health care organization motivates and demotivates employees and recommend strategies to mitigate the challenges presented with each aspect.
Create a communication strategy to address an ethical dilemma within a health care organization regarding the quality of service and cost.
Use technology and information resources to research issues in health care management.
Write clearly and concisely about health care management using proper writing mechanics.
Grading for this assignment will be based on answer quality, logic / organization of the paper, and language and writing skills, using the following rubric.

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Healthcare

Popular media may have very different audiences, goals, and conclusions as compared to peer-reviewed sources on the same topic. Becoming a scholar-practitioner requires honing your critical thinking skills so that you are able to evaluate information and recognize the differences between popular media and scholarly, peer-reviewed research articles. This assignment provides you the opportunity to test your skills in using the library to find appropriate sources and in using SafeAssign to check your work for academic integrity.

Tips for Students:

Be sure to reference both the news article and the research article. Do your best to follow APA style. However, what is most important at this stage is that you make sure that your reader can find both of these articles. Remember to paraphrase rather than copy from the articles. Use your own words to describe the information provided in these articles, and do your best to use a scholarly tone.

To Prepare: For this Assignment, find a popular media news article that is reporting on a research study that relates to health. Then, locate a full text research article (not just the abstract) that is published in a peer-reviewed journal and that is on a similar topic as the news article. If you can find the exact study that the news is reporting on, that is ideal, but if not, just look for a similar type of study. Look for recent news and studies, not more than six months old. You will find many news items that are not reporting on an actual research study. A tip is to look for news that contains phrases such as “scientists found …,” “research reports …,” and “study finds …”

Remember to paraphrase rather than copy from the articles. Use your own words to describe the information in the articles, and do your best to use a scholarly tone.

To Complete: Write a 2- to 3-page paper and do the following:

A concise summary of the information provided in the news article and the intended audience. Aim for one or two paragraphs. Be sure to cite the news source.

Write concise summary of the original research article and the intended audience, no more than one page. Include the following in this summary:

A description of the research question or purpose of the study

A description of the population that was studied (study participants)

A brief description of the study procedures—how did they do this study?

A concise description of the major findings reported in the “Results” section of the article

An explanation of the public health significance/implications of the findings
Write a concise (approximately one-page) summary of your interpretation of the differences between popular media and scholarly, peer-reviewed research articles. Be sure to include whether the research study was the same one discussed in the news article or just on a similar topic. What was similar and what was different between the news and original research articles? Did the news article cite the original source? How might this impact the quality of the material? Who is the intended audience (reader) for the news source vs. the research article? What was the takeaway message from the news article vs. the peer-reviewed article?

Include your reference list and do your best to follow APA format. Cite the sources within your text where you refer to them, and then include the full references at the end of the paper in alphabetical order

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