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Business decision

1) Be able to use a variety of sources for the collection of data, both primary and secondary.2) Understand a range of techniques to analyze data effectively for business purposes.3) Be able to produce information in appropriate formats for decision making in an organizational context.4) Be able to use software-generated information to make decisions in an organization.Essential requirementsIt is essential that learners have access to computers and the internet and specialist packages for statistical analysis and network planning.ScenarioBank DM is a local bank specialising in providing personal financial and investing services to a range of clients. The Bank classifies the clients into three grades, namely, Regular, Preferred, and Elite, according to the average amounts of deposits. The Bank recently has faced fierce competition, mainly from some international banks and brokerage houses. As a response to the challenge, the Bank endeavours to deliver exceptional services to clients through strengthening the capabilities and morale of the staff.Task 1The Personal Banking Director of Bank DM is asked by the Executive Committee of the Bank to prepare a report and present the report in a meeting to review the following issues:1) The change in the structure of clients in the last five years2) The success (or otherwise) in widening and extending the clients base in the last five years3) The success (or otherwise) in attracting deposits and generating service income from various classes of clients in the last five years4) The relative values of each class of clients5) The projection for the amounts of deposits and service income for 2011The Personal Banking Director has collected the following five-year summarised data:(a) Produce a formal business report in the capacity of the Personal Banking Director to the Executive Committee of Bank DM to COMMENT on EACH of the five reviewing issues with the data collected. produce a formal business report Write in a formal report format with From, To, Title, Executive Summary, and Conclusion. Comment on EACH of the five reviewing issues in the case in the content with numerical supporting.(b) The comment must be supported appropriately by the following analysis: Understand a range of techniques to analyse data effectively for business purposes:Create information for decision making by summarizing data using representative values.Calculate mean, median, and mode, range variance and standard deviation. Draw conclusionwith the calculation.analyse data using measures of dispersion to inform a given business scenario. Calculate relevant measures of dispersion. Explain the implication or problem in writing.(c) Prepare for the Personal Banking Director a business presentation using suitable software and techniques toprepare a business presentation using suitable software and techniques to disseminate information effectively. Submit a presentation with notes to summarise the report findings and conclusion.

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