ERP Case Study Critical Summary
Find a case study of an ERP implementation and prepare a critical summary. The case study will outline an ERP implementation that has been successful or unsuccessful – either is perfectly OK.
The case study you select should be an academic article that reports specific research relating to the use of ERP system in an organisation.
Your critical summary should include discussion of the perceived benefits of the ERP system and also challenges of implementation of the system across the organisation.
You should focus on one case study organisation in depth.
You can draw on other academic articles and materials in order to formulate your critique/discussion. So for example you might find a second article that is a literature review of ERP benefits – you could use this like a checklist to evaluate the case study article.
You should critically summarise the case study in 2-3 pages, including any diagrams or figures you find helpful.
Your summary should include a full list of all the references that you use.
This is the case study to be used: https://www.emeraldinsight.com/doi/pdfplus/10.1108/JMTM-12-2013-0185