Pp (round final result to 3 decimal places):
Ppk(round final result to 3 decimal places):
Isthe process reasonably normally distributed?
Yes or No
Is the process acceptable? What is the basis for your decision?
Yes or No and Why
Data:Wait times
2
11
9
8
6
12
9
9
8
13
11
7
7
10
14
4
8
10
9
9
15
9
9
6
10
9
7
9
8
5