Study the communication process illustrated in your text in chapter 1 (see Figure 1.1 below). Write a short scenario in which the communication process does not go
well for the people involved. Next, map out the process to show where communication broke down. Use labels in your process example to show who the people are, what the
barriers are, what contexts exist, what messages were encoded and decoded, etc. Use an example thats appropriate for your career path if possible. Then, explain how
the communication process could be improved and draw an illustration of how the improved communication process would work. You can draw your process models and hand
write your scenarios and explanations (then scan and upload as pdf), or you can use Words shapes to show your process. If you have access to a graphics program, you
may use it as long as you paste the process illustration into Word.