A comparison of two total quality management systems, their strategies and tools, with a discussion of how each impact on a SMEs strategic planning, leadership and customer serviceOrder Description TASK 1: Select two Australian (or any) organisations for this assessment and a topic. COLES super market Vs Woolworth Australia (i) Provide the organisations backgrounds. TASK 2: Analysis of two total quality management systems (ii) Compare two total quality management systems of organisations, their strategies and tools, with a discussion of how each impact on organisations (SMEs) strategic planning, leadership and customer service.