Paper instructions:
1.  What is the role of a facilitator in this type of meeting?
2.  Describe some of the key tools that a facilitator can use to gain group alignment.
3.  Why do you think the room was filled with only Design Engineers? What should
be done about this situation?
4.  Describe some of the tools that would allow this group to gain a better
understanding of what the customer would want. How could this group use this
information to build a better computer mouse? Why is this important?