Please carefully read the instruction and the case provided, then focus on answer the questions below

Q1. Using Maslow’s theory of need, identify 2 motivation needs that Black Silverstate’s current human resource (HR) practices satisfied. Explain how current HR practices fulfil those needs. [4 points]
Q2. Based on the information provided in the case, identify the need gap of waiters and waitress at the Restaurant. Provide evidences that this need was not fulfilled. Explain why this need is more important than other needs. [3 points]
Q3. Based on your answer of Q4A and Q4B, do you think Black Silverstate current HR practices fulfil the waiters’ need gap? Explain your answer. [2 points]
Q4. Provide 2 recommendations, with implementation details, to the HR director on what Black Silverstate can do to fulfill the waitors’ need gap. Justify your answer with one advantage and one disadvantage of each of the proposed practices. [8 points]