Order Description
From the introduction to the conclusion the maximum word is 2000
Abstract should be included but should be different from the introduction one of my comment last essay is that not a proper abstract
Type of essays is critically analysis (discursive essays)
Each sentences must be including references, and some of the sentences include more than one references to make it stronger except the thesis statement
The stricture of the essays should be:
Abstract
List of content

Introduction
Management Support/Leadership
End-User and Training:
System Selection/usability(vendor select )
Post implementation feedback
Conclusion
Refrences