500664RR – International Environmental Forces

1. The risk of punitive damages in product liability cases has caused
A. little change on research or new products.
B. foreign companies to withhold potentially beneficial products from the U.S. market.
C. U.S. companies to increase research to find safer products.
D. consumers to demand that cases be heard by a judge rather than a jury.
2. Using a/an _______ staffing policy, selection of the best person for each job is done without considering
national origin.
A. polycentric
B. regiocentric
C. geocentric
D. ethnocentric
3. The broad purpose of market screening is to
A. keep track of competitors’ activities.
B. pinpoint the most attractive prospects.
C. make decisions on organizational structure.
D. compare geographic and product structures.
4. Payments made to expatriates to compensate for extra costs of living abroad are called
A. differentials.
B. allowances.
C. premiums.
D. bonuses.
5. ICs pay _______ when the host-country taxes are higher than home-country taxes.
A. housing allowances
B. tax differentials
C. tax disincentives
D. bonuses
6. Reverse brain drain, a concern of American businesspeople, is related to the trend toward
A. a decline in workforce quality.
B. investing in local industry.
C. outsourcing to developing countries.
D. discrimination in host countries.
7. When skilled workers migrate in search of professional and economic opportunities, it’s called
A. brain drain.
B. market forces.
C. competitive labor.
D. labor quality.
8. Only _______ percent of ICs have repatriation programs.
A. 49
B. 10
C. 5
D. 60
9. Market screening is derived from
A. current market trends.
B. environmental scanning.
C. local sociocultural forces.
D. global opportunities and threats.
10. Only the continent of _______ lacks inland waterways.
A. Australia
B. Asia
C. North America
D. South America
11. The two components of material culture are technology and
A. economics.
B. aesthetics.
C. materials.
D. purchasing.
12. There are several criteria for segmenting markets. Which of the following are two criteria for
segmenting?
A. Large and definable
B. Unclassified and unfulfilled
C. Small and elusive
D. Diverse and accessible
13. The two types of market screening procedures are
A. initial screening and secondary screening.
B. country screening and segment screening.
C. market indicators and market factors.
D. trend analysis and cluster analysis.
14. The initial step international business managers must take in learning to live with other cultures is to
A. realize that other cultures exist and are different from their own.
B. learn the language.
C. make friends with natives of the country.
D. visit the country.
15. The International Energy Agency concluded in 2010 that
A. a worldwide energy revolution based on low-carbon technologies is under way.
B. sustainable energy development was not feasible.
C. oil reserves would dry up by 2020.
D. oil demand must immediately drop worldwide by 10 percent.
16. A combination of _______ causes the same extremes in temperature and humidity in other countries as
is found in Colombia.
A. tropical rain forests and plains
B. heat and moisture
C. rain and fog
D. mountains and lowlands
17. Generally, because of higher birth and fertility rates, developing countries have more _______
populations than industrial countries.
A. healthy
B. unhealthy
C. mature
D. youthful
18. A commitment to actions that meet present needs without compromising the ecological, social, and
economic needs of future generations characterizes
A. socialism.
B. economic stability.
C. ethnocentricity.
D. environmental sustainability.
19. After Saudi Arabia, the country with the greatest heavy oil reserves is
A. Iraq.
B. Venezuela.
C. Canada.
D. Iran.
End of exam
20. Most anthropologists’ theories of culture include the proposal that
A. regional variations on culture are partially due to genetic differences.
B. the beliefs, rules, and institutions of most cultures are nearly indistinguishable from each other.
C. each aspect of a culture develops because of a specific, often isolated need.
D. culture defines the boundaries of different groups.

500666RR – The Organizational Environment, Part 1

1. The term for what people are doing when they put forth less effort while members of a group is
A. catatonia.
B. groupthink.
C. individualism.
D. social loafing.
2. Japanese anime became a popular media in the United States due to
A. American fans pulling anime in.
B. Disney’s adoption of the style in its animated movies.
C. heavy advertising in the United States by Japanese comic companies.
D. an unusual amount of manga piracy.
3. Which of the following means that goods are shipped to the buyer and payment isn’t made until they’ve
been sold?
A. Bank collection time draft
B. Consignment
C. Irrevocable letter of credit
D. Cash in advance
4. _______ places increasing emphasis on recruiting and developing human resources.
A. Marketing
B. Globalization
C. Accounting
D. Localization
5. Which of the following is the least costly for a buyer of exported goods?
A. Cash in advance
B. Bank collection time draft
C. Irrevocable letter of credit
D. Open account
6. A _______ strategy is often used where there’s a strong pressure to reduce costs and limited pressure to
adapt products for local markets.
A. transnational
B. global
C. home replication
D. multidomestic
7. The Small Business Administration (SBA) provides _______ assistance.
A. business development and financial
B. educational and placement
C. market analysis and Web development
D. product-search and product-support
8. A partnership between competitors, customers, or suppliers is called a/an
A. growth triangle.
B. merger.
C. affiliation.
D. strategic alliance.
9. A _______ is an arrangement under which a company provides managerial know-how in some or all
functional areas to another party for a fee.
A. manufacturing contract
B. strategic alliance
C. joint venture
D. management contract
10. A company in which each country’s division manager reports directly to the CEO is
A. organized by geographic regions.
B. a hybrid organization.
C. a matrix organization.
D. divided by both product and function.
11. Independent businesses that handle import shipments for compensation are called
A. foreign freight forwarders.
B. commerce chambers.
C. customhouse brokers.
D. bonded warehouse managers.
12. The behaviors and processes that go along with organizing people to achieve a common purpose are
seen in
A. line supervisors.
B. managers.
C. leaders.
D. chairmen of the board.
13. One disadvantage of indirect exporting is that
A. licensing and red tape can delay completion of shipments.
B. large cash outlays are required.
C. it’s difficult to find the right agent for a firm’s product.
D. the firm gains little experience from transactions.
14. Incoterms were developed by the International Chamber of Commerce to
A. promote trade missions.
B. translate international contracts.
C. facilitate legal price quotes between buyers and sellers.
D. clarify terms of sale.
15. Organizational _______ is a process dealing with how a company should be organized for integration,
efficiency, and effectiveness.
A. competitiveness
B. design
C. division
D. functions
16. The term tactical plans refers to
A. detailed, short-term operational plans.
B. broad operational plans on which strategic plans are based.
C. scenarios presented as comprehensive future strategies.
D. long-term strategies that address best- and worst-case scenarios.
17. Manufacturers that sell products from other companies in foreign markets along with their own are
referred to as
A. resident buyers.
B. commission agents.
C. cooperative exporters.
D. export merchants.
18. The difference between tacit knowledge and explicit knowledge is that
A. tacit knowledge is always expressed visually.
B. tacit knowledge is difficult to express in terms of pictures or words.
C. explicit knowledge is codified in numbers only.
D. explicit knowledge is subjective while tacit knowledge is objective.
19. The McDonald’s, Kentucky Fried Chicken, or Subway in your area is an example of a
A. joint venture.
B. licensed product.
End of exam
C. strategic alliance.
D. franchise.
20. Residents of a country who represent various noncompeting foreign suppliers and take orders in those
firms’ names are known as manufacturers’
A. traders.
B. retailers.
C. agents.
D. distributors.

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