Order DescriptionCRITERIA PERFORMANCE
Unsatisfactory 1 Satisfactory 2 Good 3 Very Good 4 Excellent 5
Shared goals & leadership willing to work together and motivate others to achieve group outcomes.
/20 Almost no account of the value of cooperation in working toward shared goals or group outcomes1-4 marks Recognised the value of working toward shared goals. Communication was described as less than cooperative
5-8 marks Described in detail the value of shared goals and outcomes related to working in a cooperative manner9-12 marks Described and analysed the value of working toward shared goals in a highly cooperative manner13-16 marks Provided high level of reflection upon the value of working toward shared goals and outcomes in a very cooperative manner
17-20 marks
Active listening, empathy, trust and sensitivity to others being aware and understanding of the differences in group dynamics, considers others ideas and reliance on others.
/20 Ignored the practice of listening. Did not reflect upon responding appropriately to others ideas. Interactions with others showed little sensitivity to differing interpersonal (and cultural) nuances.
1-4 marks Identified some active listening and responding skills. Interaction with others with some sensitivity to differing interpersonal (and cultural) nuances.5-8 marks Emphasised active listening and responding skills. Interaction with others with sensitivity to differing interpersonal (and cultural) nuances.9-12 marks Highlighted Interactions with others with deep sensitivity to differing interpersonal (and cultural) nuances.
13-16 marks High level of reflection upon interactions with others with deep sensitivity to differing interpersonal (and cultural) nuances.
17-20 marks
Communication & problem solving being assertive, participating in constructive problem solving and completing assigned tasks./20 Little evidence of participation in group, little description of communication style in the group interaction for problem solving, and lack of recognition of being fair and ethical with others.1-4 marks Some description of participation in group, limited accounts of communication style in group interaction for problem solving that demonstrates a fair and ethical manner.5-8 marks Well described account of group participation and communication style in interaction for problem solving, including communicating with others in a fair and ethical manner.
9-12 marks Detailed reflection upon group participation and interpersonal communication styles and skills for problem solving, with very good account of fair and ethical interactions.
13-16 marks Exceedingly good reflection upon the value of group participation and interpersonal communication for problem solving, sound account of fair and ethical interactions with others.17-20 marks
Appreciative Inquiry
Able to reflect upon own interpersonal communication skills and analyse by applying concepts/40 Very descriptive account of interpersonal communication and no concepts used.
0-8 marks Relevant examples provided that demonstrate some understanding of interpersonal communication, but few concepts cited or explored.
9-16 marks Well described examples of interpersonal communication that demonstrates insight through the application of key concepts from the literature. Moves beyond description of interaction.
17-24 marks Detailed examples that are well chosen and well analysed with respect to key concepts in the literature. Deeper analysis of experiences developed.
25-32 marks Nuanced description and analysis of interpersonal communication examples. Ability to critically analyse own interactions by using key concepts. Offers deeper insight into the value of concepts and reflection.
33-40 marks
Learning Goal: 1. Develop graduates with effective communication skills for diverse business environments
Learning Objective: 1.1 Demonstrate effective Interpersonal Communication Skills